Where Industry Leaders Meet to Shape the Future

Privacy Policy

We have created this privacy policy to demonstrate our commitment to protecting information you submit. This privacy policy only applies to transactions made, and data gathered, on this web site and does not apply to any other transactions, information, web site or Internet, telephone or offline point of contact. Please review this privacy policy periodically as we may update it from time to time. This privacy policy was last revised April 22, 2010. Each time you visit our website or provide us with information, by doing so you are accepting the practices described in this privacy policy at that time. You agree that by using the site you are consenting to our use and disclosure of the information that you provide, and consenting to receive emails, as described below in this privacy policy. Executive Alliance's privacy policy is subject to change per the posting of updated information on this website.

Information We Collect and How Information Is Used

In order to operate our site and provide you with information on products and services that may be of interest to you, we may collect contact information (i.e., information that could be used to contact you such as full name, postal address, phone number and email address).

What Information Is Shared

Executive Alliance collects information to process registration and tickets for events and programs. No information is shared outside the company, other than to a few select sponsors of our events. Internally in our company, your information is only used in accordance with providing services to you for the events you attend (i.e., nametags) or with information on products and services that may be of interest to you.

Security Policy

The site has security measures in place to protect against the loss, misuse and alteration of the information under our control. We use secure socket layer (SSL) technology to protect the security of commerce transactions. We encrypt your contact information and financial information as it travels over the Internet and we store your financial information on our servers in encrypted form.

Your information may be transferred to and maintained in whole or in part on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in your country or jurisdiction. Some of the facilities and equipment used to store your information may be owned, controlled or operated by third parties.

Purchase Policy

Policies set forth by many companies that we partner with such as venues and other event locations, prohibit refunds after a purchase has been made or for lost, stolen, damaged or destroyed tickets. When you receive your confirmation, please keep it in a safe place.

In the rare event that a program is cancelled or postponed by, please contact us for more information on receiving a refund. If the event is moved or rescheduled, we have the right to set refund limitations.

Raymond Ayala

Chief Technology Officer, Blue Cross and Blue Shield

Raymond Ayala serves as chief technology officer for Blue Cross and Blue Shield of Kansas, where he is responsible for creating the vision for future technology in connection with business objectives, and establishing and directing the strategic leadership for the technology functions within BCBSKS. During his 37 years of service with BCBSKS, Raymond has held various positions within the information services division, including 15 years as assistant manager of network systems. Prior to becoming CTO in 2010, he was manager of software systems, storage management, data base administration, data warehouse and business continuity. He holds a computer programming degree from the Electronic Programming Institute.

Scott Blanchette

Senior Vice President & Chief Information Officer, Vanguard Health Systems

Lee W. Crump

Chief Information Officer and Group Vice President of Business Support, Rollins, Inc.

Lee W. Crump is the CIO and Group Vice President of Business Support for Rollins, Inc. Rollins, based in Atlanta, has annual revenues of over $1.2 billion and is the parent company of Orkin Pest Control, and other well-known pest control companies. Prior to joining Rollins in 2009 Crump spent ten years as the CIO of Memphis based Terminix International, a ServiceMaster subsidiary. In 2012 Crump was named Georgia CIO of the Year (Global Division) by the Georgia CIO Leadership Association (GCLA).

In his current capacity, he manages a team of 135 professionals and is responsible for all Information Technology (IT), the Program Management Office (PMO), and the Field Administrative Support Group (FASG).

Mr. Crump holds the PMP credential from the Project Management Institute and has a long track record of delivering major systems implementations on-time and on-budget. He was the Six Sigma Executive Deployment Champion for Terminix. He has spent over 30 years in IT, equally divided between IT Executive Management and Business Consulting.

Mr. Crump is a member of the Board of Directors for Georgia Junior Achievement. He is also a member of American Mensa, the Project Management Institute (PMI), the Technology Association of Georgia, (TAG), the Georgia CIO Leadership Association (GCLA), the Association of Telecommunications Professionals (ATP), and the Society of Information Managers (SIM).

Helen Cousins

Chief Information Officer, Lincoln Trust Company

Helen Z. Cousins has been Chief Information Officer at Lincoln Trust Company since 2006. Currently she serves as a member of the board where she has led the transformation of the company into an analytical organization by implementing a business process management program encompassing business intelligence and workflow management for the entire organization. Prior to Lincoln Helen was SVP and CIO for Dex Media, Inc where she led the enterprise implementation of a new technology platform. As part of the executive team she participated in what was, at the time, the 2nd largest leverage buyout in US history, an IPO and subsequent sale of the company. Prior to joining Dex , Helen was SVP and Corporate CIO at Cendant where she was responsible for orchestrating one of the largest infrastructure outsourcing deals with a major technology firm as well as leading the IT due diligence and integration for several major acquisitions which increased revenue by $10B. She has held several other executive positions managing global organizations, spending her first 25 years on Wall Street with top Fortune 100 / 500 firms. She has won many industry awards and recognitions for her accomplishments. In May, 2012, she was inducted into the CIO Hall of Fame by CIO magazine. Helen is now focusing on mentoring and coaching the next generation of IT leaders. Helen graduated summa cum laude with a B.S. in accounting and economics from Fordham University and an MBA from Pace University, both located in New York.

Nancy D'Amico

Senior Vice President and CIO, LeasePlan

As Senior Vice President and Chief Information Officer, Nancy D'Amico is responsible for all of LeasePlan's project management, information and communications technology functions. She also serves as a member of the Executive Management Team.

Nancy's 29 years of experience includes 12 years at Delta Air Lines and 13 years with NCR Corporation. Her background includes leadership positions in software development, systems engineering, database management, quality assurance, data center operations and program management.

Nancy is active in the Atlanta IT community, serving as a subject matter expert on varying topics for organization including Women in Technology, Technology Association of Georgia, Georgia CIO Leadership Association and TechExecs Network. She is also a contributing author in two books, "Data Center Insights: A Compilation of Leadership Thoughts, Views and Observations," published by Executive Alliance in 2010; and "Climb: Leading Women in Technology Share Their Journeys to Success," published by Women In Technology, Inc. in 2010.

Her efforts at LeasePlan and within the IT community have not gone unnoticed. She was named a 2010 finalist for the Women of the Year in Technology Award and a 2011 finalist for the Georgia CIO of the Year Award.

In addition to the IT community, Nancy is active in the fleet management industry as well. She is a founding member of Women in Fleet Management, a group that brings together "like minded" people in the industry and serves as a resource for female leaders in fleet positions.

Nancy earned a bachelor's degree in Information and Computer Science from the University of Pittsburgh and an MBA from Roberto C. Goizueta Business School at Emory University.

Jeff DiMuro

Executive Director, JPMorgan Chase & CO.

Jeffrey DiMuro is an Executive Director and the Global Security Architect Lead at JPMorgan Chase & Co. Since joining JPMC in 2010, Mr. DiMuro has focused on security solution architecture in the areas of secure email, data loss protection, perimeter security, mobile and cloud security. Jeff's other main focus is to ensure the global adoption and integration of the security solutions by the various business lines throughout JPMC.

Jeff is also a member of JPMC's Intellectual Property and Patent team which serves to promote and protect innovative products and services developed across the Bank.

Prior to joining JPMC, Mr. DiMuro served as an SVP at Citigroup where he lead the Data Protection Engineering team. Jeff has also held senior leadership positions at ABN Amro Bank, Nortel Networks, and PGI. Mr. DiMuro has presented at various security conferences on ways and methods to protect intellectual property across the Enterprise and recently published a chapter on Data Loss Protection Techniques and Digital Rights Management in the book entitled, There's a New Sheriff on Town.

Jeff's passion for IT security has led to the filing of four patents in the areas of Identity Management (iBind), Secure Email (Secure Transfer Electronic Presentment), Encryption, and the scoring and digital profiling of packets (Packet Profiling).

Mr. DiMuro earned his Juris Doctor from the Widener University School of Law and holds an undergraduate degree in Finance from the College of New Jersey.

John Emmitt

Senior Marketing Manager, Flexera Software

John Emmitt is a Senior Marketing Manager at Flexera Software, responsible for the Enterprise License Optimization area of our business. John has more than 12 years of technology marketing experience, including 5 years in the enterprise IT software industry. At Flexera Software, John markets our FlexNet Manager Suite for Enterprises products to Fortune 1000 enterprises and government organizations.

Ken Baudry

President, K.J. Baudry

Ken Baudry has been focused on technology, for over thirty years. He formed KJ Baudry, Inc., a real estate brokerage, engineering program management and technology consulting firm, in 1987. Over the course of his career, he has delivered assignments for companies such as BTNA, Concert Global Networks, Mirant, Southern Company, GE, Norfolk Southern, AFLAC, Motorola, JM Family, Monster, Hivilocity Hosting, Wendy's International, AHOLD, Agilent, Ultimate Software, and Incomm.

In addition to his real estate and consulting experience, Ken started a number of important initiatives in the data center industry and has published numerous articles. In 2002, he formed Available Data Centers, the first web-based listing service focused exclusively on data center real estate, now hosted by The Data Center Journal. In 2008, Ken formed Holistech Research and Consulting, a Web-based data center consulting practice, created to make data center tools and research readily available to data center professionals. He is the author of "Exceeding Expectations, Managing the Office Build Out," Straub Publishing and was a contributing author to "The Data Center Handbook," by Hwaiyu Geng, McGraw Hill Publishing.

Ken holds a B.S. in engineering and an M.B.A. from Louisiana State University and holds a Professional Engineer Registration and real estate broker's license in the state of Georgia.

Fernando Gonzalez

Chief Information Officer, Byer California

John Guevara

Chief Information Officer, Parallon

John Guevara serves as chief information officer (CIO) at Parallon. He is responsible for the strategic implementation of enterprise services, applications and processes. He has spent more than 25 years of experience leading IT strategy and execution at top technology and Fortune 500 companies, including Allscripts, Microsoft, Intermec, Delphi and Siemens.

Prior to joining Parallon, John served as CIO at Allscripts where he oversaw the strategic implementation of global IT/IS operations and the enterprise hosting business for premiere clients. At Microsoft, he led the transition from legacy business process and systems to a next generation ecosystem that drove breakthrough business advantages. As CIO of Intermec, John drove global IT strategy and management, developing the company's first centralized global CIO office to drive enterprise architecture, consolidation and process improvements. In his position as CIO at Delphi, John became the company's first CIO to manage nationwide IT; integrating multiple disparate divisions into a single service delivery model. He spent his early career in evolving leadership roles at a variety of technology companies.

With a proven track record in leading successful business integrations and technology implementations, John has developed IT systems to foster business growth, enhance regulatory compliance, increase revenue and improve performance. Throughout his career John has utilized strategic leadership to build efficient, cost-effective and reliable IT infrastructure.

John Kuemmel

Senior Vice President, Information Technology, Catalina Marketing

John is a Senior IT Executive with over 20 years of Senior IT leadership experience, comprised of IT Infrastructure, Applications Development, Data Warehousing and Information Security. John currently serves as Senior Vice President at Catalina Marketing, and is responsible for Global IT Enterprise Services, comprised of over 175 team members for Networks, Systems, Desktop support, Application Development, Data Warehouse, Business Intelligence, Business Continuity, Project Management and Information Security. Prior to joining Catalina, John held senior level positions with Tech Data in Clearwater Florida, and HSBC Bank in New York City. John currently serves on the Board of Directors for the Tampa Bay Technology Forum.

Joe DePaul

Area Senior Vice President and Managing Director, CyberRisk, Arthur J. Gallagher

Joe is the CyberRisk Services Practice leader at Arthur J. Gallagher, and is also responsible for management oversight of the Executive Risk Group in New York City. His responsibilities include management, business development, and marketing of Executive Risk coverage lines. These specifically include Cyber Liability, Privacy Liability, Network Security Liability, Media Liability, Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, Crime & Fidelity Insurance & K&R Insurance,

Previous to Gallagher, Joe held senior positions at AmWins Brokerage, AON, Marsh & Gulf Insurance Company. Mr. DePaul began his insurance career in 1994, currently has 18 years of experience and has developed expertise in all aspects of Cyber & Executive Risk.

Professional Organization Memberships:

• Professional Liability Underwriting Society
• Risk & Insurance Management Society
• Council on Litigation Management
• International Association of Privacy Professionals
• Mr. DePaul holds approx. 48 state insurance licenses.

Joe is also a frequent speaker on topics including Cyber, Management & Professional Liability.

Katherine Fithen

Chief Privacy Officer, The Coca-Cola Company

Katherine Fithen has been a leader in information security for more than 20 years. She is currently the Chief Privacy Officer at The Coca-Cola Company. Prior to joining The Coca-Cola Company in 2002, Katherine was the Senior Manager of the CSIRT Program at PricewaterhouseCoopers, LLP, and the Manager of the CERT^®. Katherine has earned a Bachelor of Arts in Retail Management, a Master of Arts in Personnel Management, and a Master of Science in Information Science.

Sheryl L. Fikse

SVP ITS & CIO, Southwire

Sheryl Fikse is Chief Information Officer and Senior Vice President of Information Technology Services for Southwire Company. She is responsible for all Southwire information and communications systems. ITS delivers business value to Southwire customers and protects the foundation upon which they conduct business.

Prior to joining Southwire in 2010, Fikse worked with MYTecSoft as general manager for North America and Europe. She has served as senior vice president of the industrial finance business unit of AT&T Capital Corporation and has a wide range of consulting experience with companies around the world, including Southwire and other top wire and cable manufacturers.

A graduate of Calvin College in Grand Rapids, Michigan, Fikse has completed executive development programs at Columbia University's Graduate Business School and the University of Pennsylvania's Wharton School of Business.

Bryson Koehler

EVP and Chief Information Officer, The Weather Channel

David Less

Chief Information Officer and Senior Vice President, Sunteck Transport Group

David Less, CISM, CISA, CSM, joined us as chief information officer and vice president in 2008. He has 22 years of information systems, audit, and consulting experience working with global corporations. Prior to joining Sunteck, David was global director of IT audit and advisory services for CTG, Inc., a major information technology staffing, solutions and application management provider. Before CTG, he was senior vice president of IT audit services for CBIZ HarborView, Inc, and chief technology officer and an executive committee member at HarborView Partners, LLC. David's other corporate affiliations include MIS Training Institute, where he provided global IT training to all levels of management, internal auditors, and technology and audit professionals.

Mary Lou Heastings

CEO, Executive Alliance

As CEO of Executive Alliance, Mary Lou Heastings has responsibility for guiding the continued expansion of the company’s portfolio of technology related executive summits, roundtables, and custom programs across the country. To promote the success of technology executives across different industries, Ms. Heastings launched the publishing arm of Executive Alliance in 2010. With content provided by industry executives, three books have been released on IT leadership by Executive Alliance, with a fourth book to be published in the Spring 2012.

Previous to Executive Alliance, Ms. Heastings had over 20 years of software experience in online business and global reservations systems for the travel industry with responsibilities for developing strategies and technologies in the business information environment. She lead a staff of financial and technical professionals at Worldspan with responsibilities for implementing corporate business applications in the United States and 28 countries around the globe. In addition, Ms. Heastings has previous experience in strategic planning, finance, business development, and software development with companies such as Delta Air Lines and Holiday Inn.

Ms. Heastings is a co-recipient of the ATHENA Award for women business leaders having an impact on the workplace. She has been recognized in “Who's Who in Technology;” in the Atlanta Business Chronicle, on the cover of Georgia Trend Magazine as an executive leading change, and featured in the Atlanta Journal and Constitution for her leadership role in developing online strategies. An avid boater, Ms. Heastings has her Captain’s license.

Jeff Kubacki

Senior Vice President and Chief Information Officer, ATK

Ronen Lapidot

Senior Vice President of Information Technology, Perry Ellis International

Mr. Ronen Lapidot is an accomplished IT executive currently the Senior Vice President of Information Technology at Perry Ellis International Inc. (PEI is a $1B Apparel Retailer) where he oversees all IT initiatives globally for PEI from architecture and design, to implementation and operations and including securing and sunsetting of technology solutions. Mr. Lapidot is responsible for formulating and enforcing IT and security policies, that will both protect and propel the company forward to take advantage of innovative collaboration technologies that bring teams together and give a competitive edge in the marketplace.

Mr. Lapidot holds a BSE and an MBA as well as numerous technical certifications, a passionate educator (like both his parents) he also volunteers in educational programs such as KAPOW (Kids And the Power of Work), AOIT (Academy of Information Technology), and helped co-found the South Florida IT Board.

Tom Madden

Chief Information Security Officer, Consolidated Graphics, Inc.

Tom Madden has more than 19 years of experience in information technology. An (ISC)2 Certified Information Systems Security (CISSP), Certified Information System Auditor (CISA) and Certified Information Security Manager (CISM) Professional, Tom's expertise includes all aspects of research, design, implementation and operational support for enterprise services. Tom's job duties include overseeing the Consolidated Graphics' information security, privacy, compliance and business continuity responsibilities. With more than seventy companies under CGX ownership, Tom actively consults with executive and local management on that same range of issues.

Prior to joining Consolidated Graphics, Tom was Chief Information Security Officer for the University of Texas Health Science Center at Houston (UTHealth - Houston) based at the Texas Medical Center in Houston, Texas. As the UT Health's CISO, Tom was responsible for guiding the development of information security strategy and implementation for an organization consisting of six healthcare related schools with more than ten-thousand faculty, staff, students and residents.

In addition to re-constructing UTHealth's information risk and security policy foundations, Tom spearheaded the revamping of critical security infrastructure, including campus-wide data identity and access management system. Tom oversaw UTHealth's HIPAA compliance and a three year Payment Card Industry (PCI) compliance project.

Earlier information technology positions that Tom has held include senior system analyst for IBM Global Services, as well as for several divisions of the A.P. Moller group including Maersk Inc. and Maersk Data USA. His work with world-class, industry-leading organizations ranges from governance, risk and compliance (GRC) to network and server infrastructure design and support.

Tom is listed among the 2012 Top 150 Security Executives by ExecRank, a member of ISACA's CISM Test Enhancement Subcommittee (TES), a charter member of the ISC(2) Houston Chapter, SecureWorld Houston governing body, as well as a keynote speaker at the CISO Executive Summit and at Executive Alliance's Security Leaders' Executive Summits.

Lisa McVey

Chief Information Officer, McKesson Technology Solutions

Lisa McVey is chief information officer for McKesson Provider Technologies and Physician Practice Solutions. She has overall responsibility for information technology leadership for MPT, the largest division of McKesson Technology Solutions (MTS), and the Ambulatory Business. McVey directs and manages computing and information technology strategic plans, policies, programs and schedules for business and finance data processing, computer services, network communications, and management information services in partnership with the business to accomplish corporate goals and objectives. She serves as the MTS-IT liaison for McKesson Corporate IT.

McVey joined McKesson in 1994, and has served in a number of succeeding leadership roles in Research and Development, Services, Sales, Process Office and IT. She has led the operational development of a single, SFA-driven sales process that integrated 22 sales leaders and 15 diverse processes; streamlined sales and service operations by initiating the sales services center facilitator role tasked with supporting and coordinating all quoting and contracting activities; improved business processes by developing IT governance and funnel management methodologies; introduced a service product philosophy, implementation strategies, and a client education approach still in use by the company today. Within one of the MPT business units, McVey aligned products with sales objectives, resulting in $18.6 million in new revenue generated. She also serves on the Corporate CIO Council, which comprises McKesson technology, financial and operational leaders who prioritize IT investments based on business needs.

Improving the customer experience, directing core and strategic business initiatives, implementing business process changes, establishing collaborative alliances and developing high-performing customer focused teams in order to implement infrastructure and applications to support the business in achieving its growth and revenue goals are among her core strengths.

McVey is the recent recipient of the 2012 POW Award from Womenetics which honors purposeful women, Association of Telecom Professionals' 2010 Enterprise Leadership Award and was recognized by Women in Technology (WIT) 2010 Women of the Year in Technology. The latter award recognizes female technology executives for accomplishments as leaders in business, visionaries in technology and women who have positively impacted Georgia's technology community.

Committed to investing in the local community, promoting better health and assisting in the advancement of women in technology; she is one of the champions for McKesson's community efforts, the Georgia chapter of Women in Technology (WIT), and is active in Technology Association of Georgia, Women in Technology (WIT), CIO Executive Council sponsored by CIO Magazine, among others. She is also a member of the WIT Foundation Board of Directors, Agile Advisory Council, and the CSE Deans Development Council for Southern Polytechnic State University.

McKesson Corporation, currently ranked 15th on the FORTUNE 500, is a healthcare services and information technology company dedicated to making the business of healthcare run better. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. McKesson helps its customers improve their financial, operational, and clinical performance with solutions that include pharmaceutical and medical-surgical supply management, healthcare information technology, and business and clinical services. For more information, visit http://www.mckesson.com.

Nick Pietrocarlo

Head of Technology Revitalization, Royal Caribbean Cruises, Ltd

Nick Pietrocarlo is a strategic thinker who is an expert at managing technology and business processes to help drive the way a company pursues their business goals. He has a knack for strategic planning and pointing out opportunities to utilize IT more effectively in sales, customer service, and other key areas. Nick breaks down complex ideas into terms that people from clerical to senior management understand and buy into. He has experience both in-sourcing and out-sourcing operations and working with and developing teams across both domestic and international locations. Nick provides senior level leadership at the departmental and project levels consistently coaching, and developing his teams to achieve knowledgeable cost reductions and savings. Nick is able to quickly assess the needs of all users, stakeholders, and vendors, establishing trust and building strong relationships leading to improved success rates.

Based on Nick's program management accomplishments, he has been selected by the Project Management Institute, www.pmi.org, as a key contributor to the new global standard for Program Management and is also an active writer and test question reviewer for their certification exams.

In addition to Nick's career in travel he is also an avid networker with ties across the globe in finance, technology, and the arts. Nick spends much of his free time helping others develop their professional careers and locate new opportunities. He is currently co-chairperson of the South Florida chapter of the Technology Executive Networking Groups, theteng.org, and is also actively involved in community service with the City of Miami Beach Police and Fire Departments.

Some of Nick's accomplishments include leading the IT transition for a $60M company acquisition, developing and deploying the world's largest Interactive TV system to the cruise industry, and coaching and mentoring his team to deliver consistent year over year cost center and projects savings averaging.

Lana Southwick

Group Vice President, Technology Team, Travelport

Lana Southwick is a Group vice president in the Travelport Technology Team area. Lana is responsible for the providing the application development, maintenance, product support and technical direction for Travelport GDS's Core Technologies, Shopping and Schedules area. Lana's team is responsible for the shopping products used by our airlines and online travel agencies, electronic ticketing, schedules systems, cars and hotel, and passenger reservations. These system account for over 8000 transactions per second and the shopping platform is Travelport's largest open system with over 3500 servers.

Prior to becoming a Group Vice President in 2011, Southwick held various Vice President and Director positions within Product Development organization. She has been responsible for Web-based products, quality assurance, and architecture. Through these various roles her responsibilities included developing management and project teams to provide solutions for multiple customers on multiple platforms.

Southwick is an integral player in establishing Travelport's technical direction and continued plans for technical success. She is currently involved in integration activities, creating industry solutions and building robust IT Services, Travelport's platform direction, and most importantly delivering innovative products that encompass both web-based and mainframe technologies.

Lana began her career in travel technology as a programmer for Trans World Airlines in 1979. .

Southwick holds a Bachelor of Science degree in business administration and computer science from Central Missouri State University. She and her husband, Tony, have a daughter, Tara.

Lana Southwick is a Group vice president in the Travelport Technology Team area. Lana is responsible for the providing the application development, maintenance, product support and technical direction for Travelport GDS's Core Technologies, Shopping and Schedules area. Lana's team is responsible for the shopping products used by our airlines and online travel agencies, electronic ticketing, schedules systems, cars and hotel, and passenger reservations. These system account for over 8000 transactions per second and the shopping platform is Travelport's largest open system with over 3500 servers.

Prior to becoming a Group Vice President in 2011, Southwick held various Vice President and Director positions within Product Development organization. She has been responsible for Web-based products, quality assurance, and architecture. Through these various roles her responsibilities included developing management and project teams to provide solutions for multiple customers on multiple platforms.

Southwick is an integral player in establishing Travelport's technical direction and continued plans for technical success. She is currently involved in integration activities, creating industry solutions and building robust IT Services, Travelport's platform direction, and most importantly delivering innovative products that encompass both web-based and mainframe technologies.

Lana began her career in travel technology as a programmer for Trans World Airlines in 1979. .

Southwick holds a Bachelor of Science degree in business administration and computer science from Central Missouri State University. She and her husband, Tony, have a daughter, Tara.